IT Insider Technology Blog

Productivity Benefits of Unified Communications

Posted by Ben Daniels on Aug 14, 2017 9:00:00 AM

It’s no secret that businesses these days are trying to improve productivity. Doing “more with less” is becoming a mantra in an increasingly competitive global economy.

“Unified Communications” has become a hot topic for businesses that are looking to consolidate and update their traditional communications hardware and software to become more efficient and to save costs.

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Topics: unified communications, BYOD

Surveying business storage options

Posted by Faith Zeller on Aug 14, 2017 8:00:00 AM

Secure and stable storage strategies for small and medium sized businesses

Even the smallest of business can generate a huge amount of data, and that data has to go somewhere.

Government regulations require businesses to keep and back up certain data for legal reasons; many firms choose to retain information like employee records, emails and instant messages; and every new version of a software application has to be stored somewhere. All that information must then be backed up to protect the business against viruses, ransomware and spyware that might infect their system and put a halt to trading. And that’s not even considering those firms that want to analyze their big data to further profits and business goals.

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Topics: Ransomware, Data Storage

How to stop ransomware attacks in 2017

Posted by Faith Zeller on Aug 10, 2017 9:00:00 AM

In May 2017, an ominous message greeted workers in the UK’s National Health Service (NHS): “Oops, your files have been encrypted!”

This is how malware known variously as WannaCry, WannaCrypt or WannaCryptor 2.0 announced itself to the wider world. With systems locked and critical files encrypted, doctor's offices had to close and hospitals turned patients away from essential treatments.

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Topics: Cyber Security, Ransomware

Does your school need a data center?

Posted by Faith Zeller on Aug 7, 2017 10:00:00 AM

Has the time come for your school to upgrade its IT infrastructure and capability?

It's imperative you have a system that has the capacity to meet your current and future needs.

This article will help you evaluate whether an on-premises data center or a hosted service is the best fit for your school.

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Topics: Data Backup, Education

Top 5 Industries That Use Phone Systems to Run Their Business

Posted by Ben Daniels on Jul 27, 2017 11:00:00 AM

Phone systems have evolved beyond the legacy PBX’s of the last century. These days, critical business communications are being handled by sophisticated unified solutions that can handle massive volumes of calls along with merging employees mobile devices to more traditional hardware like desk phones. While business communication is important to almost all business, there are some industries that primarily rely on it as a critical part of their overall offering. Here are the top 5 industries that rely on business phone systems to operate their businesses.

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Topics: Business Continuity, unified communications, Hosted Phones, Communication Solutions

How to Fix Common Computer Problems

Posted by Ben Daniels on Jul 20, 2017 9:00:00 AM

Almost everyone uses a computer for work in some form or another. They help us to be more efficient and get our jobs done faster. However, they can be a real pain when something goes wrong with them. It used to be that you’d need to call a service or support line to get your devices repaired, but advances in technology have made computers far more user friendly in the last 10 years. That means many common issues have relatively simple fixes you can perform yourself. Before you spend time and money calling a support line, try these simple fixes.

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Topics: Computer Security, Tips, PC Support

What is RingCentral?

Posted by Ben Daniels on Jul 11, 2017 9:00:00 AM

Communication is at the heart of your business. In today’s highly competitive marketplace, you need to make sure your company has unified communications solution that is robust, reliable, and easy to use. If you’re looking for a new unified communications platform to either implement, or replace aging software and infrastructure, RingCentral is a solution worth looking at.

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Topics: unified communications, RingCentral, Communication Solutions

9 Computer Hacks You Should Be Using

Posted by Ben Daniels on Jul 3, 2017 9:00:00 AM

You don’t have to be totally tech savvy to make your work life easier and more efficient. Here are some easy “hacks” you can try to be more organized and get more done when you’re using your laptop or desktop.

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Topics: Tips

'The mother lode of all leaks’ - What does this mean for our future elections?

Posted by Laura Macleod on Jun 30, 2017 10:00:00 AM

What if going into a voting booth, you didn’t actually know if it would count. Not because you’re only one person, but because it’s now possible for organizations to hack and change votes. Could this be a reality? Truth is, we don’t know.

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Topics: Network Security, IT Trends

Snapchat's New, Controversial Update Shows Your EXACT Location

Posted by Tom Moore on Jun 26, 2017 9:22:28 AM

When do you post stories to your Snapchat? While you are out with some friends on a Saturday Night? While you are at a concert? Maybe while you are home hanging out on a Sunday afternoon. All the time and anywhere? Wherever you may be, Snapchat’s newest feature Snap Map, allows people who have added you to view your exact location.

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Topics: Technology, Social Media, Latest Tech

Big Clouds for Small Businesses

Posted by Faith Zeller on Jun 23, 2017 9:00:00 AM

Choosing the right cloud service has become a major dilemma for the modern small business. At the forefront of cloud technology, Amazon, Google and Microsoft are aggressively competing against each other for a bigger slice of the market. This fierce competition has resulted in three very diverse and competent cloud services.

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Topics: Cloud Computing, small business, Cloud Solutions

3 Things Your Mobile Employees Expect

Posted by Faith Zeller on Jun 19, 2017 10:00:00 AM

How to network the modern way

Everyone understands the value of networking, but we’re not all naturals when it comes to attending events and navigating a room full of strangers. Thankfully, with the advent of social networks and mobile communication devices – like smartphones, tablets and connected laptops – you can use modern tools to build your business network.

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Topics: Business Continuity, Social Media, mobile workstation

Small Business is Big Business to Hackers

Posted by Ben Daniels on Jun 15, 2017 2:00:00 PM

Data breaches and IT hacks are becoming more and more commonplace. Every year the number of cyber-crimes is increasing, and IT security organizations are trying to keep up as fast as possible. While hacks of major companies might be the ones that make the news most often, it’s increasingly small businesses that are the target of cyber criminals.

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Topics: Business IT Solutions, Business Continuity, Network Security, small business

A Guide to Small Business Backup and Disaster Recovery

Posted by Ben Daniels on Jun 13, 2017 9:00:00 AM

Small businesses are adopting new technology more than ever to keep up with an increasingly competitive market. When it comes to IT infrastructure, one of the most critical things for small businesses (or ANY business) is backups and recovery of data. If a small company loses critical business or customer data, it can be absolutely crippling, which is why it’s so important that they have a strategy in place for backups and recovery.

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Topics: Disaster Recovery, Data Backup, Managed IT Services

Save time, money and risk by outsourcing your cabling and wiring!

Posted by Ben Daniels on Jun 9, 2017 11:00:00 AM

Any small office or business relies on at least some wiring and cabling. Besides the basic electrical wiring, there are phones, Ethernet, and potentially fiber-optics. Even if your office makes use of WiFi, there is at least some cabling from your data closets into your wireless access points. So, when you have a job to add or change cabling in your office you’ll want to make sure that you have someone qualified to perform the work. There are many benefits to outsourcing cabling and wiring jobs to a qualified expert.

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Topics: cabling and wiring

Why Go Cloud?

Posted by Ben Daniels on Jun 5, 2017 9:00:00 AM

Cloud services and hosting technologies have matured greatly over the past 5-10 years. Just a decade ago, it was almost unheard of that a business would host it’s mission critical applications off-site, but now it is rapidly becoming the standard. Many small-to-medium sized businesses are now taking advantage of what the cloud can offer them, and are making the move to host their applications in the cloud, or spin up services as SaaS (Software as a Service) from the outset. Here are some signs that it’s time for your business to move to the cloud.

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Topics: Cloud Migration

How to Sync Google and Outlook Calendars

Posted by Ben Daniels on Jun 2, 2017 11:00:00 AM

Calendars are one of the most important business tools we use. Their location may have changed over the years; moving from our walls onto our phones, but they are still critical for planning our schedules. Now more than ever, it’s important that you have access to a reliable calendar to keep your busy schedule organized. The majority of business users still rely on Outlook as their main calendar, but with the rise of Google, this has caused some integration issues since Google removed their Outlook sync functionality. Here are some tips and tricks on how to sync your Google and Outlook calendars.

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Topics: Tips, Tutorials

8 Tips to Make Your Office Moves Easier

Posted by Ben Daniels on May 30, 2017 11:00:00 AM

One of the most daunting projects a business can take on is office relocation. It’s an extremely large and complex task, but it is definitely possible, and can be made easier with a little planning and some up-front design work. Here are some tips on relocating your office or place of business.

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Topics: Tips, Office Moves

Are you hiring the right electricians?

Posted by Ben Daniels on May 25, 2017 12:00:00 PM

When it comes to selecting, and hiring contractors for your business projects, one of the most important services you should research is an electrician. Electrical work, especially at a commercial enterprise, is complex and critical. The heartbeat of your business, and the safety of your employees and property could all be put at risk, so follow these guidelines to ensure you avoid any issues when selecting the right electrician.

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Topics: Electrical

6 Reasons to Move to Cloud Backups

Posted by Ben Daniels on May 22, 2017 11:00:00 AM

As cloud technologies continue to evolve, more and more businesses are using them to replace traditional applications and platforms that they used to fully own and administer themselves. One area of IT where hosted services have made huge strides in the past few years is backup and recovery solutions. Many companies are ditching their old tape-based backup systems for cloud-driven technologies that offer huge advantages compared to backup solutions that live in a local data center. Here are some of the reasons businesses should look into choosing a cloud-based backup solution.

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Topics: Cloud Computing, Cloud Migration

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